Refund Policy
Effective date: [EFFECTIVE DATE]
How refunds work
Payments and refunds are handled by Paddle, our merchant of record. To request a refund, use the receipt Paddle emailed you, or contact us at contact@roboteca.co and we will process it through Paddle.
Our policy
We offer a 14-day refund from purchase for course access. Because this is digital content delivered immediately, where local law allows we ask that you have not consumed a substantial portion of the course; refund abuse (e.g. completing a course then refunding) may be declined.
Statutory rights
Nothing here limits mandatory consumer rights in your country (for example, the EU/UK 14-day right of withdrawal for digital content, subject to the immediate-access exceptions). Those rights always apply where they do.
Effect of a refund
When a refund is approved, your access to the refunded course is revoked automatically. A chargeback has the same effect.
Contact
contact@roboteca.co